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Finding Your Green Matzo Ball – Stirring Sustainability into the Company Soup

Ever been to the offices of a company with a major corporate sustainability initiative (or at least a major green marketing initiative), where from the outside you’d assume that the workers have blood as green as Prince Baron (Timothy Dalton) in Flash Gordon? 

And then you get there and you’re offered a half-pint water bottle – taken from a display stack of a thousand – and offered a seat under the halogen heatlamps of the conference room? Lunch creates its own private landfill and the ventilation is so poor you find yourself drifting off mid-meeting? 

I was reminded of this feeling again when I saw the latest BuildingGreen.com product bulletin, which featured an otherwise innocuous innovation in potable water delivery. But for anyone who has formulated a mental map of drinking water fountains in public places and suffered the feeling of second-class-citizenship of holding their nose and trying to shoe-horn their water bottle under the sometimes-motion-sensing men’s room faucet, meanwhile, all around you, charismatic water bottle patrons gracefully glide about with convenience in hand, you start to realize the power of making a big splash with something as simple as a water bottle refilling station

Maybe this is why employees’ faith that their companies’ are actually doing anything meaningful about the environment is at a new low, as measured by the monthly Green Confidence Index. I’d question my company’s commitment to the environment too if all I saw was a sea of plastic bottles filling the bins – even if we did recycle (check out the Story of the Stuff’s Story of Bottled Water-- a must see if you’re having any doubts).

 
But if your goals are bigger than simply trying to convince your staff that you’re not doing nothing, and perhaps trying to engage your workforce into contributing to a meaningful way to those higher order principles and corporate goals regarding sustainability and Corporate Social Responsibility (CSR), then the small gestures that 

communicate ‘culture’ can go a really long way. In the same way that matzo balls say ‘Passover!’ or chocolate bunnies say ‘Easter!,’ ask yourself: what it is for your organization that says “we practice sustainability here?” (Send your ideas in the comment box below). 

On the other hand, sustainability campaigns that remain a secret, internally, will have the predictable result of not going anywhere. It’s the same general principal that Dr. Strangelove laments to the Russian Ambassador:

Of course, the whole point of a Doomsday Machine is lost, if you *keep* it a *secret*! Why didn't you tell the world, EH? 

And when you reinforce that silence with clumsy or empty messaging and gestures that suggest the opposite – the wall of bottled water, the space heaters littering the cubes, the single sided printers – you dig yourself further in the hole.

For specific techniques on engaging employees and successfully addressing the social side of environmental initiatives, check out Fostering Sustainable Behavior, a terrific online resource from Doug McKenzie-Mohr, or the Fun Theory from Volkswagon (check out the Piano Stairs first).

Comments

Nadav's picture

Good point, Josh! We really enjoyed stumbling across that water fountain at O'hare. We have lots of "indicators" we can point to for evidence of our commitment here at BuildingGreen, but anyone with a critical eye will also find many places where we fall short. How is an organization to know when they're doing enough to pass the hypocrisy test?

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